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FAQ

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width="1/1"][vc_accordion][vc_accordion_tab title="Requirements for Online Prices"][vc_column_text]
  1. Minimum Order of $50
  2. Credit Card / Bank Transfer Payment
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Cash / Cheque On Delivery (Retail Price)"][vc_column_text]

Cash / Cheque Payment (Calculated at Retail Prices) (Same as our Retail Outlet's Selling Price)

[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Order Status Updates (Email Notifications)"][vc_column_text]
  • Pending - Order not yet processed
  • Processing - Order processed and sent for packing
  • Shipped - You will receive your order today
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Delivery Lead Time"][vc_column_text]

Delivered within 5 Working Days (excluding Sat, Sun & Public Holidays)

[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Delivery Timings"][vc_column_text]

Monday to Friday
Office Hours (9.30am – 6.00pm)

[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Delivery Charges"][vc_column_text]
  • Up to $100 - $10.70
  • $100 to $200 - $5.35
  • $200 & Above - FREE
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Return & Refund"][vc_column_text]

Select Return & Refund Policy to view or click here.

[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Self-Collection (FREE Delivery)"][vc_column_text]

Collection at Retail Outlets and Head Office (view addresses)

[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Payment Modes Available"][vc_column_text]
  1. PayPal
  2. Credit Card (Visa, Master, Amex, Discover)
  3. Bank Transfer (DBS, OCBC, UOB)
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Forgot Password?"][vc_column_text]

Click Forgot your password? at the Login Page or click here

[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Change Account Details"][vc_column_text]

Click My Account after Login or click here

[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Any Other Enquiries?"][vc_column_text]

Email us at enquiry[at]stationerya2z[dot]sg

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