FAQ
Requirements for Online Prices
- Minimum Order of $50
- Credit Card / Bank Transfer Payment
Cash / Cheque On Delivery (Retail Price)
Cash / Cheque Payment (Calculated at Retail Prices) (Same as our Retail Outlet's Selling Price)
Order Status Updates (Email Notifications)
- Pending - Order not yet processed
- Processing - Order processed and sent for packing
- Shipped - You will receive your order today
Delivery Lead Time
Delivered within 5 Working Days (excluding Sat, Sun & Public Holidays)
Delivery Timings
Monday to Friday
Office Hours (9.30am – 6.00pm)
Delivery Charges
- Up to $100 - $10.70
- $100 to $200 - $5.35
- $200 & Above - FREE
Return & Refund
Select Return & Refund Policy to view or click here.
Self-Collection (FREE Delivery)
Collection at Retail Outlets and Head Office (view addresses)
Payment Modes Available
- PayPal
- Credit Card (Visa, Master, Amex, Discover)
- Bank Transfer (DBS, OCBC, UOB)
Forgot Password?
Click Forgot your password? at the Login Page or click here
Change Account Details
Click My Account after Login or click here
Any Other Enquiries?
Email us at enquiry[at]stationerya2z[dot]sg